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Old 02-10-2012, 05:03 PM
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Default The rise of Redbox should spook Netflix

Thought this was an interesting read. I cancelled my Netflix account after all the debacles late last year and now use a lot of Amazon streaming (Prime), and much more Redbox. Redbox really seems to be expanding as of late, I have 6 Redbox kiosks within 2 miles of my house, and will probably have even more now with the NCR acquisition.


http://tech.fortune.cnn.com/2012/02/.../?iid=HP_River

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The rise of Redbox should spook Netflix
February 10, 2012: 10:52 AM ET
A decade ago, Redbox was a tenuous experiment; its kiosks sold miscellanea from pantyhose to milk. Now, it has a shot at disrupting the king of web streaming.

By Kevin Kelleher, contributor

FORTUNE -- Reed Hastings must look at Redbox these days with a mixture of bafflement and envy.

Last summer, the Netflix (NFLX) CEO tried to introduce a new fee structure that most subscribers viewed as a price increase. A few months later, Redbox raised its DVD rental fees by 20%. But Redbox customers gave it a pass. The level of grumbling was nothing close to the hostile revolt Netflix endured.

But here's the thing. Netflix's fee change reflected the costs of running both a DVD-by-mail business and a growing library of streaming titles. Under the new subscription fees, the monthly fee for a DVD-only subscription went down to $7.99 a month from $9.99. Redbox, which has no streaming service, raised its rental fees from $1 a night to $1.20. But if anything, it seems angry Netflix customers are flocking to Redbox.

MORE: 11 streaming services that want to take Netflix's crown

This week, Redbox parent Coinstar (CSTR) reported its earnings for the first quarter of its higher fees. The results far surpassed investor expectations: $1 a share in earnings, against analysts' estimate of 65 cents. Coinstar's stock, which surged 14% the next day alone, is now 36% above where it was a year ago. And Netflix? It's down 43%.

Redbox began a decade ago as a McDonald's-sponsored (MCD) experiment with kiosks selling milk, eggs, pantyhose and DVDs. In time, the kiosks sold only movies and by 2009, when Coinstar bought out McDonald's remaining stake, revenue was above $400 million. Even then, Coinstar was seen more as a place to dump pocket change than as a rival to Netflix.

For much of the past year, however, Redbox has succeeded by being the anti-Netflix. While Netflix has strived to move beyond the DVD-rental business, Redbox, which controls 37% of that market, is moving more deeply into it. Its kiosks, fixtures in the front of Wal-Mart (WMT) and Walgreens (WAG) stores, is expanding to new chains like Safeway (SWY). This week, the company said it will buy the DVD-kiosk operations of NCR Corp. (NCR) for $100 million, boosting market share to 42%.

That counter-intuitive bet is working so far. Redbox -- which makes up 85% of Coinstar's revenue -- saw its revenue grow 35% last year to $1.6 billion, slightly less than half of Netflix's 2011 figure. Redbox's operating profit grow an even healthier 48%; Netflix's grew 36%.

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Redbox raised its DVD rental fees without spurring a Netflix-like backlash by pitching it as a necessary move in the face of new government regulations on debit-fee transactions. In trying to reform debit-transaction fees, the Dodd-Frank Act ended up raising fees on low-cost transactions like $1 DVD rentals. And in contrast to the furor over Netflix fees, the increase seemed modest.

But Redbox raised fees much higher than it needed to account for higher debit-transaction costs. An analyst at D.A. Davison said Dodd-Frank would increase rental costs by 5 cents. The other 15 cents Redbox made went to the company itself.

The next few years are likely to be tougher ones for Redbox. If Redbox is looking more like Netflix, it is the Netflix of several years ago -- a company dependent on rentals of DVDs, a dying business model, and in need of streaming-video licensing deals that could eat into its profits.

To address that, Coinstar signed a joint venture with Verizon (VZ) offer a subscription service combining Redbox's DVDs with digital offerings. Details on the joint venture are sparse so far, but it's expected to launch later this year. Redbox will own 35% of the venture, and contribute an initial $14 million, and perhaps much more over time.

MORE: 10 worst business predictions of 2011

The deal will give Redbox exposure to the streaming-video business that is the heart of Netflix's business today. But it will require Redbox to, like Netflix, negotiate with the big studios -- some of them the same ones that the company has exchanged lawsuits with over DVD licenses. Redbox and Warner Brothers recently declined to renew a DVD agreement. (Warner Brothers is owned by Fortune's parent company.)

Charlie Wolf, an analyst at Needham & Co., doubted that Verizon and Coinstar could gain traction in licensing content. "Unless Verizon and Coinstar are prepared to spend an amount that's in the ballpark with Netflix and/or possibly Amazon (AMZN), the service is unlikely to capture a material number of households" Wolf wrote in a report. For now, Rebox's momentum is helping it setup a confrontation with the bigger Netflix. But there's no doubt that that momentum is the product of a good 2011 built mostly on a business of the past.
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Old 02-10-2012, 07:50 PM
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Redbox is soaking up the old retail rental crowd more than the Netflix refugees. They are servicing a market that Netflix cannot capture simply because some people still prefer to do business in person, rather than online. As BlockBuster, Hollywood, and M&P Shops close their doors, lots of those customers migrate to Redbox. Not surprisingly, they are growing as their competition dwindles. But yeah, they are taking really good positions every step of the way to grow their business and make more money. Hat's off to them for their recent success.


Personally, I'm sticking with Netflix. Having to drive somewhere to get media content is a completely alien concept to me these days (Netflix, Kindle, Amazon, etc.). If it takes more energy than walking a few extra isles over to the games section while I'm doing my weekly grocery shopping at Target, I can't be bothered.
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Old 02-10-2012, 09:28 PM
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The beauty of Redbox is that consumers do not have to go out of their way to use it, its only their way as they do things every day or the Redbox kiosk is located at their final destination like a Walmart or pharmacy store.

Most of the time its not a extra trip only to return the disc. It also makes it easy to just keep it one more day, or another, or another as a $1.20 per day is so cheap. That adds up.
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Old 02-10-2012, 09:33 PM
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I have noticed that this year all of my local Redbox kiosks are stocking more and more Blu-ray titles in inventory lately. The new interface that shows all the titles stocked each month but grey's out the titles out of stock but expected back soon also makes it seem that more titles are available than before as well.

I recently ran into my local tech stocking the machines last week and he stated that more and more Blu-ray titles are being stocked locally with more copies per machine being used as before. He also stated that at lest as of yet no change in distribution has been made as far as he is concerned. All the inventory still gets shipped to him or to others same as before for insertion into the machines and so far none are being purchased at retail as far as he knows.
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Old 02-10-2012, 09:59 PM
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Quote:
Originally Posted by Kosty View Post
The beauty of Redbox is that consumers do not have to go out of their way to use it, its only their way as they do things every day or the Redbox kiosk is located at their final destination like a Walmart or pharmacy store.

Most of the time its not a extra trip only to return the disc. It also makes it easy to just keep it one more day, or another, or another as a $1.20 per day is so cheap. That adds up.
I do that a lot on the weekends. The only B&M video store left in my area is a FamilyVideo. New Releases are 3.47 BD and 2.97 DVD so keeping it out an extra day or two from Redbox is cheaper or nominally more than renting from FamilyVideo for just one day.
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Old 02-12-2012, 05:41 PM
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Here in the Big D, it seems there are less and less B&M's to rent from. The closest rental place is 14 miles away yet I have a redbox only 3 miles away. As for netflix, I left them about a year ago. I'm slowly transitioning to Vudu and iTunes for most of my rental needs.
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Old 02-18-2012, 04:29 AM
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Here in the Big D, it seems there are less and less B&M's to rent from. The closest rental place is 14 miles away yet I have a redbox only 3 miles away. As for netflix, I left them about a year ago. I'm slowly transitioning to Vudu and iTunes for most of my rental needs.
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Old 02-18-2012, 11:21 PM
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Duplicate accounts???? ^
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Old 02-18-2012, 11:38 PM
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Seems like maybe a bad cut and paste quote or something. ???

12 hours apart in the posts and a 2007 era long term poster and one a Jan 2012 one.
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Old 02-24-2012, 12:28 PM
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Quote:
Originally Posted by ack_bak View Post
Thought this was an interesting read. I cancelled my Netflix account after all the debacles late last year and now use a lot of Amazon streaming (Prime), and much more Redbox.
What debacles? If the PS3 ever gets Amazon streaming, I'll use that a lot more often than I do now.
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