XBox 360 HD DVD player vs Planet Earth HD - High-Def Digest Forums
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Old 04-25-2007, 11:15 AM
RDA RDA is offline
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Default XBox 360 HD DVD player vs Planet Earth HD

Yesterday I was so excited about the possibility to see for the first time the BBC HD extravaganza called Planet Earth. Especially after so many wonderful reviews out there. Unfortunately none of the 4 discs are playing on my XBox 360 HD-DVD player. The only thing that I had a chance to see was the BBC opening logo. After this the player stop running and it does respond to any command given through the remote control. I am complete frustrated. It seems that now I am really facing what many people are saying/complain about this player. It is really a bad piece of deal. I am so mad to be an early adopter and finance this new technology. Furthermore to have carried the HD-DVD flag and have been complete “against” Blue-Ray technology. Everything was acting accordingly until few weeks ago. I started notice that subtitles were not working on the following titles: Babel, Children of Men, and Payback. By that time I send an e-mail to Xbox and the answer was pathetic: “…the composite cable is not firmly connected… the television is not tuned to the correct input selection…” (Service Request Number 10325305 _ _). So I decided to contact Xbox Customer Service by phone to see what they could be doing for me and I’ve just got this “…this is a new technology and it is most probably a software defect…” Last night I contacted them again and they asked me to send the player to a repair center (Service Request Number 10342090_ _). I know already what is going to happen in my case. NOTHING AT ALL!!! Let me explain why I am feeling this way:
1) I will pay a courier to send my player to the designated repair location;
2) The repair center should have a couple of discs that they use in order to check the players;
3) It doesn’t mean that those titles (that they have) are one of the above (do you thing a Planet Earth copy will be around?);
4) They will hook my player up with a TV set and put a disc to play;
5) If I got a problem on 4 of my titles (out of 26) it means that I have just 15% of chance to have the player showing any problem on the subtitle issue because they will not be able to check Planet Earth by themselves. I guess my odds are really low – close to zero.
6) Finally (after 2 weeks), my player will be mailed back to me without any repair done.
7) I will get it back and put it on the garbage. Nonetheless it cost me just $199.

I won’t stop buying HD Discs but certainly no more HD-DVD and Xbox flags to be carried out. Welcome PS3 and Blue-Ray. I am really looking forward to Samsung duo combo, BR-Java, PS3 80Gb, etc.
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Old 04-25-2007, 12:05 PM
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I guess that 20 dollar warrenty is looking good now.
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Old 04-25-2007, 12:12 PM
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Absolutely...
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Old 04-25-2007, 01:30 PM
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I'll be getting the first two discs of Planet Earth today via Netflix to try on my XBOX 360 HD-DVD player connected to a PC. I'll let you know how that goes. At least you will know if it's the player or the XBOX 360.

Mike
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Old 04-25-2007, 04:51 PM
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Just a side note folks, there were a few people who had issues with this disc over at AVS, THere was an update available for them when they connected to Live and now it plays jsut fine....So 1st before bugging out please check to see if there is an update available for your Drive (The HD DVD MUST be in the drive when you are connected to Live.)
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Old 04-25-2007, 06:08 PM
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Thats wierd. I watched the episode of "Planet Earth" last night on my '360 HD DVD player an dI had no issues at all.
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Old 04-25-2007, 06:55 PM
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Played Disk 1 on my 360 drive today and not a single problem
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Old 04-25-2007, 07:26 PM
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I still wonder if some of these issues are from people who havent updated at all.....Where the 1st update you get (once connected to live) is needed. I havent seen any recent updates for the Add On, and people haveing these issues resolved after the update make me wonder if they ever updated the Add On or if they have is this a new update.......
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Old 04-26-2007, 12:10 PM
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Quote:
Originally Posted by Ph8 View Post
I still wonder if some of these issues are from people who havent updated at all.....Where the 1st update you get (once connected to live) is needed. I havent seen any recent updates for the Add On, and people haveing these issues resolved after the update make me wonder if they ever updated the Add On or if they have is this a new update.......
You guys are 100% right. I hooked up my console to the net and all my problems are gone. Planet Earth is playing and subtitles are working. Yesterday I tried for the first time my Smoking Aces copy. I've got blank screen twice however on the third time the player recognize the disc and seems that everything is OK. I didn't have a chance to see the movie; I just played around a bit.
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Old 04-26-2007, 12:34 PM
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Seems like you were pretty quick to start complaining there.

I have my HD-DVD drive connected to my computer while my XBOX is in for repairs and the thing works fine.
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