WB Backordered - High-Def Digest Forums
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Old 11-08-2007, 01:16 PM
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Default WB Backordered

Just received an e-mail from WB online store that my order for HD-DVD: Action is "backordered". I put in the purchase request OVER a month ago. How can it be backordered at WB online the day it comes out?

U think the problem is that I used the 25% off coupon when ordering?

Is this how WB discourages people from actually using promotions?
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Old 11-08-2007, 01:44 PM
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I doubt it has anything to do with promotion. They probably just didn't plan enough for demand and so need to print more discs. One thing I have noticed about the WB store based on discussions on this board, is there does not seem to be any priority for handling orders based on order date. I least I have gotten that impression.
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Old 11-08-2007, 02:24 PM
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Quote:
Originally Posted by skywalkr2 View Post
Just received an e-mail from WB online store that my order for HD-DVD: Action is "backordered". I put in the purchase request OVER a month ago. How can it be backordered at WB online the day it comes out?

U think the problem is that I used the 25% off coupon when ordering?

Is this how WB discourages people from actually using promotions?
What title(s) did you order - have they been released yet?

WB had some shipping delays in Sept., and they seem to be covering their behind. I order 2 December releases in Oct., and threw in a catalog title to get the total over $50 for free shipping. I got Viva Las Vegas in a week, and then shortly afterward got the backorder notice for the other 2. Um, yeah - I'm not expecting Blade Runner & Pan's Labyrinth for some time yet.
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Old 11-08-2007, 02:26 PM
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i've had problems getting my Kubrick films from WB...only received 3 of 5 so far. preordered at the beginning of august, release date of october 23rd and ended up backordered...craziness! still waiting for clockwork orange and 2001
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Old 11-08-2007, 02:29 PM
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Quote:
Originally Posted by CochiseGuy View Post
What title(s) did you order - have they been released yet?
it's the Best of HD-DVD: Action pack that was just released this week.
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Old 11-08-2007, 02:43 PM
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Backorder is Warner's codename for "we have no fucking idea what's going on with your order so here's an excuse, please stop calling us"
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Old 11-08-2007, 02:57 PM
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Quote:
Originally Posted by freakjae View Post
still waiting for clockwork orange and 2001
i'm also waiting for 2001 but i ordered it on Blu instead. Not had any problems with the other disc though
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Old 11-08-2007, 03:00 PM
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Originally Posted by neo-chimera View Post
i'm also waiting for 2001 but i ordered it on Blu instead. Not had any problems with the other disc though
I'm still waiting for 2001 and clockwork. SOOOOO SLOOOOOOW.
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  #9  
Old 11-08-2007, 03:20 PM
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There's a post from HDaddicts.com in the indie-retailer zone that says that they received an email from Warner saying two of their best-of sets (one of which is Action) has been delayed "indefinitely":

http://forums.highdefdigest.com/show...7&postcount=18
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Old 11-08-2007, 03:53 PM
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Back on August 8 I ordered:

The Wild Bunch
Eyes Wide Shut
Full Metal Jacket
and The Twilight Zone

and I just received an email two weeks ago saying my stuff is back-ordered. Come on, all of it??? They usually don't wait until everything is in, so, I found this to be very confusing.
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