HD-A30 Problem - Shows Blank Screen with HDMI Connection - High-Def Digest Forums
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Old 09-24-2009, 01:45 PM
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Default HD-A30 Problem - Shows Blank Screen with HDMI Connection

Yesterday I hooked up the HDMI cable from the HD-A30 to the new receiver, it showed no signal and black screen on the TV then I connected directly to the TV like it was before. It still does not work.
I used to watch the movie via HDMI connection before but haven't done it since I upgraded the firmware to 4.0 which was about 4-5 months ago.
I tried to turn the TV off, the player off, reconnected the HDMI, reset the resolution, and etc... and it still doesn't work.
I am wondering if I had fried the HDMI on the player somehow?
Do you guys know how to solve this problem?
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Old 09-24-2009, 03:09 PM
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Do you have both component and HDMI cables connected at the same time? HDMI won't work while component is connected. How did you "reset" the resolution?
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Old 09-24-2009, 03:44 PM
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Yes, I had both of them, HDMI and Component, connected at same time and only component worked.
I tried to connect HDMI by itself too and the result is the same.
I reset the resolution by connect the component cable and went to the manu.
My TV can handle 1080P, this player used to work with this tv before, so I had my resolution at 1080P.

Last edited by natieamwong; 09-24-2009 at 04:56 PM.
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Old 09-24-2009, 03:51 PM
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Try doing a reset on the player by pushing Display, 7, 0, 1, Display while you have the HDMI lead connected. The player will shut down automatically.
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Old 09-24-2009, 04:07 PM
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What will it be reset if I press Display , 7 , 0 , 1 , Display?
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Old 09-24-2009, 04:10 PM
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Quote:
Originally Posted by natieamwong View Post
What will it be reset if I press Display , 7 , 0 , 1 , Display?
Yes, it will reset the player to factory defaults. The player needs of course to be on when you do this.
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Old 09-24-2009, 04:17 PM
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Does it work like the reset on the Menu?
When I connected with the Component, I had reset under the maintenence Menu too. But it only reset the resolution, sound, and some other parameters.
It still doesn't work though.

I will try your suggestion as soon as I get home. Thank you very much.
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Old 09-24-2009, 04:21 PM
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I'm not sure if it does the same as initialize in the maintenance menu, but I suppose it's worth a try.

Could it be the HDMI lead or the HDMI input on your TV that is faulty?
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Old 09-24-2009, 04:29 PM
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It will try again with the TV that it used to work.
This morning I tried with the new Sony TV. When I call Toshiba customer support they said it might be that the player is not compatible with the TV. If it is in that case, they can't help.

They offer that if your player broke I could send it to them to exchange to a new one but I have to pay $115 for the new unit. They don't do repair.

I don't think the $115 is worth it.
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Old 09-24-2009, 04:35 PM
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Do you have a blu-ray player or something else that you can use to test the HDMI cable? I doubt very much that the A30 is not compatible with your Sony TV.
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