Complain to Toshiba about ultimate matrix problems - High-Def Digest Forums
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Old 06-06-2007, 03:28 PM
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Default Complain to Toshiba about ultimate matrix problems

Everyone,
We must unite to call and annoy Toshiba at 1-(800)-319-6684 until they make a firmware update to fix problems with Matrix Reloaded. My frustration has gotten to the point where I want to smash my Reloaded disc. Got it to work yesterday with setting parental controls to on, level 8. Today, I try it and all I get is "40864203"again.
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Old 06-06-2007, 04:06 PM
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i haven't had a problem with my a20, i know i used to have a problem with the addon for the 360 but that is fixed now.
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Old 06-06-2007, 04:25 PM
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Found a work around guys, and while it may be annoying, it's the only way to get the disc to work.(at least for me) Turn off parental controls, then, before watching movie, turn on parental controls and set it to level 8. The movie should play fine. after done watching, turn off parental controls. Before each time you watch, enable parental controls level 8, after each viewing turn it off. After I turned it on level 8, then shut off my player and tried it again, it gave me the error code and thats how i found this workaround.
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Old 06-06-2007, 06:45 PM
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do you think it's just the disc that may be prolematic. there are a couple of people that just returned the disc and it worked out fine.
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Old 06-06-2007, 07:56 PM
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This is my 5th set, 2 from amazon, 3 from Best buy, and all three have the problem on my XA2, but work on my add-on. I think it is a player issue, since the parental control thing seems to make it work, but it becomes monotonus and annoying to tinker with it just to watch 1 movie.
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Old 06-06-2007, 10:47 PM
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to john, i hear ya. I don't think there the players faults, i think some of the discs has some faulty batches. im on my second and on my A20 it runs fine in 1080i and on my 360 it runs fine on 720p. maybe it could be a resolution problem. My 360 is hooked up to a vga where as my A20 is hdmi
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Old 06-06-2007, 11:23 PM
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I'm gonna do 1 more exchange, then if it doesn't work, i'll just keep it, and not try boiling it or using windex to get it working. The parental controls trick seems to only make it work once, now Reloaded again doesn't play, yet plays on my add-on, weird and annoying, since the whole reason for the XA2 was to get TrueHD.
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Old 06-06-2007, 11:46 PM
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Mine worked perfect on my 360 addon. dont even have the newest update. for some reason the only problem i ever had was weinstien disks but downloaded the update disk a few months back.
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Old 06-07-2007, 12:16 AM
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Same here, the whole set works on 360 add-on but Reloaded don't work on XA2, some people said they got luck and only returned Reloaded and it worked, however, I haven't been lucky. Going on my 4th BB set, hopefully this works.
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Old 06-07-2007, 09:14 AM
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didn't microsofts recent add on update added all the bells and whistles from audio to tru hd?

anyway that is the reason why i have two hd dvd players, just in case something doesnt work or if one disc has a higher security issue.
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