a35 and universal combo disk problem - High-Def Digest Forums
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Old 06-25-2009, 09:47 AM
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Unhappy a35 and universal combo disk problem

I did a search on combo disks and the the a35 and didnt find much, so I am posting this to see if anyone can help.

I just got a used a35 off ebay and it plays most disks fine, however it freezes up while playing both eastern promises and the bourne ultimatum. These are brand new disks with no flaws what so ever. I've checked and the firmware is 4.0 which i believe is the most up to date firmware available.

I know combo disks can be problematic, my thought is if the top of the line player with the most recent firmware cant play these disks, what player can?
BTW, the 300 combo disk I have runs fine, but i noted that one was warner, not universal.

Has anyone else had problems with this or know how I might go about fixing it?

Thanks
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Old 06-25-2009, 10:34 AM
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4.0 fixes almost every combo on earth, but I understand there are some with manufacturing issues so sever that they just can't be fixed in FW. you might need to buy a new disc possibly, but at the very least whatever movie it is, it should be dirt cheap.
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Old 06-25-2009, 10:39 AM
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Ok, I'll look into it. Thanks!
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Old 06-25-2009, 11:47 AM
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I had an A35 for a few months and I found it much more 'temperamental' with discs than the 1st gen XA1 it replaced and the 2nd gen XA2 which replaced it. Universal had issues with residue on combos. Hold the disc angled down in the light and see if you don't see a "soapy-like" residue on the disc surface. If so, gently rub some dish soap on it and rinse thoroughly under hot tap water and dry with Kleenex tissue paper. Hopefully that will do the trick.
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Old 06-25-2009, 11:47 AM
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I have found that HD-DVD media is very subject to even dust on them when playing. Try cleaning the disc and replaying. That has solved 99% of the playing issues I've ever had with combo discs (I did have 2 titles that were actually defective and the replacements play fine).
I use an old "Discwasher" type cleaning device for optical media.
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Old 06-25-2009, 04:16 PM
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Thanks for all the feedback! Its depressing to think that even a fleck of dust could affect playback. The disks are pristine, but i will double check them.
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Old 06-25-2009, 08:49 PM
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I've had 3 different Bourne Ultimatum's & none have played all the way through on my A35.
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Old 06-26-2009, 12:22 AM
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I've only ever had one combo freeze up and spaz out, and that was Children of Men, in my PC drive.

In my HD-DVD drive for 360 it worked flawlessly, likewise with the HD-E1 i have.
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Old 06-26-2009, 10:35 AM
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Funny thing is, my 360 drive works like a champ, but IMO DTS cant hold a candle to trueHD.
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Old 06-26-2009, 01:42 PM
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use a soft cloth but i would never recommend facial tissue. soap and water are ok.
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