Gamestop accused in credit card scam... - High-Def Digest Forums
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Old 02-05-2010, 01:51 PM
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Default Gamestop accused in credit card scam...

I've just come to expect this kind of thing from Gamestop....

Quote:
GameStop accused of deceptive advertising practices

GameStop is one of 22 retailers being investigated by New York's Attorney General, accused of deceptively luring customers to sign up for discount membership programs via its online store.

According to Attorney General Andrew M Cuomo, unsuspecting customers are linked to external membership sites in order to obtain advertised discounts or cash-back offers.

The customers are then prompted to enter credit card information, while the details about what they're signing up for is buried in small print. Joining up to these schemes often results in small, recurring charges subsequently being taken from the customer's bank account.

"This online scheme has impacted the finances and tried the patience of tens of millions of consumers nationwide. Well-known companies are tricking customers into accepting offers from third party vendors, which then siphon money from consumers’ accounts," said Cuomo.

GameStop is just one of the retailers subpoenaed by Cuomo's office, alongside other well known chains such as Barnes & Noble, Ticketmaster.com and Pizza Hut.

Three program sellers also being investigated reportedly bring in revenues in excess of $1 billion per year, much of which Cuomo said is amassed through fraud.

Online movie ticket retailer Fandango has been the first of the companies to agree to end the practice of sharing customers' information with the discount programs. It also plans to pay $400,000 into a customer redress fund.

"I commend Fandango for doing the right thing by ending the practice of sharing consumers’ financial information with these discount club sellers. I expect the other businesses to follow Fandango's lead and adopt these reforms to protect consumers who shop online," commented Cuomo.
http://www.gamesindustry.biz/article...sing-practices
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Old 02-05-2010, 01:59 PM
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Would you like to preorder a game?
Are you sure?
Would you like to preorder the strategy guide?
Are you sure?
Would you like a protection plan on that game?
Are you sure?
Would you like to sign up for out discount plan?
Are you sure?
Would you like to sign up for Game Informer?
Are you sure?



Thank god for Amazon and GameFly.
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Old 02-05-2010, 02:46 PM
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lmao rm-but you forgot the customer reply;
Hey, this game's open, I asked for a new one

I had pretty much sworn off Gamestop because of his crap but when we moved last year I went into the Gamestop near us now to kill a few minutes and was surprised at the difference in how point of sales was being handled etc. Have been going ahead and going to that store occasionally now with no problems, but still am always feeling like I'm waiting for them to fuck up like their other stores.
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Old 02-05-2010, 02:50 PM
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Quote:
Originally Posted by rm082e View Post
Would you like to preorder a game?
Are you sure?
Would you like to preorder the strategy guide?
Are you sure?
Would you like a protection plan on that game?
Are you sure?
Would you like to sign up for out discount plan?
Are you sure?
Would you like to sign up for Game Informer?
Are you sure?



Thank god for Amazon and GameFly.
I wish the employees in mine were quite as talkative.

Those are more like

"Um, whatever. Now get out of my store!"


EDIT: Almost forgot those stupid kiddies.

The closest Gamestop is in Switzerland, so gaming culture is quite different there. Those dumbass kiddies walk into a store just to ask how much a controller costs or how to repair a damned PS2 drive.

When I examined this idiocracy for the first time, I was like "What the fuck are you talking about? Never heard about this "new" phenomenon? You know, internet? Now get your lame-ass out of the store and let me pre-order or I'll cut your balls off and sell them to a Krogan"
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Old 02-05-2010, 02:55 PM
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The only time I go to GameStop is to get rid of games I know won't sell on Craigslist. My wife pointed this out a while back and I thought it was kind of funny: I'd rather take a chance on getting stabbed in a Wallgreens parking lot by a stranger than to go GameStop to sell my games. That's how much I hate that place.

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Old 02-05-2010, 03:01 PM
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Welcome to Gamestop, you're official Mass Effect 2 center.

Um... I got a preorder on ME2 collector's edition.

Do you have ID

Yes, here

Would you like to preorder a game, FFXIII is coming out and you get an exclusive strategy guide with it?

No

Are you sure?

Yes, I'm positive

Would you like to buy the strategy guide with that? It's 20% off if you buy it with the game.

No thanks

Are you sure?

Very sure

Would you like a protection plan on that game? For $3 it will cover anything like scratches etc...

No thank you.

Are you sure?

Yes I don't need it

It cover everything though. Even if it's just an accident...

Yes I am positive, I take care of my shit.

Would you like to sign up for out discount plan? For $5 you get 10% of all used games

No need.


Are you sure?

Yes, yes!! I am absolutely sure.



Would you like to sign up for Game Informer?

NOOOOO

Are you sure?

YESSSSSSS

Do you have any used games you would like to trade in? If you trade in 2 you get the game at $19.99. Trade 3 and get it free.

Fuck off and die

Are you sure?

Yes I am sure I want you to fuck off and die

Would you like a bag with that?

Shove the game up your ass

Are you sure?

AAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHH
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Old 02-05-2010, 03:19 PM
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Lol, Snad.

At least you got your copy.

My ME2 pre-order horror story is different.


Me: Errr ... excuse me? This Mass Effect 2 pre-order promotion still valid? If so, I'd like to reserve a Mass Effect 2 CE copy for my PC

Gamestop employee with terrible Swiss accent to another Gamestop employee with an even heavier Swiss accent: Is it still valid? Did we even carry this?

GS2: Yesh, ai thrink soe.

GS1: Well, sir. Is that all then? 5 Franks, please?

Me: Here it is. ... Wait! The printing doesn't say anything of a CE?

GS1: Oh sorry ... I thought you meant the regular PEGI edition.

Me: If I did, I would've probably said so.


Got a call on the 26th:

GS1: You the one who pre-ordered the Mass Effect 2 CE for XBOX 360? We have them in stock now.

Me: Ummm ... no. I pre-ordered a PC copy

GS1: Are you sure?

Me: Yes. I'm 100% positive and literate and was like that when I pre-ordered it.

GS1: Well ... never mind. We'll call you when the PC CE is in stock.

Me: Wait a sec! Didn't you just say you had CEs in stock?

GS1: Yes. But that's just the XBOX360 CE, I'm sorry.


27th:

Ring ... ring ... ding ... ring

Me: Yes?

GS2: You the one that pre-ordered the PC copy of Mass Effect 2?

Me: Yes. I did indeed order a PC CE.

GS2: Excuse me, what? What's a CE?

Me: A C-O-L-L-E-C-T-O-R'-S E-D-I-T-I-O-N

GS2: Oh sorry. I thought you ordered a regular copy. We'll call you whenever your CE arrives.

Me: Ok. Thanks!!


28th

Me calling this time

Me: Hi. It's me again. Game arrived yet?

GS3: What game?

Me: Mass Effect 2 ... CE ... PC

GS3: Let me look into the computer ....... Ah yes. Game's not here, yet. Should be here next Monday ... or Thursday.


After that, I pretty much gave up and sticked to the copy I got from Amazon.

Besides, when I called EA customer relations, they told me that those Gamestop employees were wrong and that they never supplied them with Terminus codes, since the pre-order promotion was CoinOp.ch exclusive.
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Old 02-05-2010, 03:39 PM
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I'm rubbing my hands together at the possible demise of Lamestop. Muhahahahaha!

I heard they haven't been doing to well financially either and now they have this to deal with.
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Old 02-05-2010, 03:50 PM
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Quote:
Originally Posted by Televator View Post
I'm rubbing my hands together at the possible demise of Lamestop. Muhahahahaha!

I heard they haven't been doing to well financially either and now they have this to deal with.
Me too.

If that ever happened, most of the pre-order exclusives would reverse to Amazon.

Perhaps Amazon would then start actually dispatching those pre-order packages instead of delivering them digitally. Something they haven't done since the disastrous "Lord of the Rings Online" pre-order promotion.
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Old 02-05-2010, 03:55 PM
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Interesting. I watch my bank account like a hawk.

I'd be more than happy to see them burn.
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