Props to Sony Support - High-Def Digest Forums
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Old 08-05-2007, 12:41 AM
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Join Date: Aug 2007
Posts: 30
Thumbs up Props to Sony Support

Warning to anyone planning to upgrade the PS3's HDD, the 4 brace screws holding the HDD are very tight, and easy to strip. I manage to strip 2 of the 4 screws and also badly scratched the HDD caddy trying to remove the other 2 stripped screws with pliers.

I searched everywhere trying to find the same size screws to replace my stripped screws (with no luck) so I ended up calling Sony support and explaining my situation....a week later, I received in the mail; a brand new HDD caddy, 4 brace screws, and a blue screw...and it was all FREE, even the shipping cost, so props to them for handling the situation even though it was my fault for screwing things up.
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