"HDScape: Fireplace" Disc Problems... - High-Def Digest Forums
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Old 10-31-2007, 10:50 PM
Ashamed Pegasus's Avatar
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Default "HDScape: Fireplace" Disc Problems...

People have been reporting problems with the latest HD Scape release of Fireplace (so far no other HD Scape titles are affected)... This is the latest letter sent out by DVD International acknowledging the issue... The only people who are reporting this are PS3 users, so if anyone has this title please respond if it works or not and which player you have...

Thank you for your patience in this matter. Today we have found that the problem is not in fact with the firmware but with our product. We are now in the process of replicating new copies which will be available in no longer than 30 days. We have two options to offer you:

1. Email me with your name and address and I will send you a self-addressed stamped envelope. In the self-addressed stamped envelope enclose the product and your receipt and we will give you a full refund.
2. Email me with your name and address and as soon as the new product becomes available you will be reshipped, and you do not have to return the original disc.

Sorry again for any inconvenience this may have caused.

Kindest Regards,

HDScape/DVD International
Customer Support
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