'A Trip to the Moon' Disc Replacement Announcement - High-Def Digest Forums
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Old 04-03-2012, 11:07 AM
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Default 'A Trip to the Moon' Disc Replacement Announcement

Dear Flicker Alley Customer: Please note that one of the bonus feature audio options on the Blu-ray disc of our limited SteelBook edition -- A Trip to the Moon in B&W Audio Option 1, featuring Robert Israel's orchestral score and the original English narration written by Georges Melies -- is currently missing its narration track and only features Robert Israel's orchestral score - All Blu-ray discs shipped at this time will be with this orchestral score only configuration.

This only affects the Blu-ray disc of this set. The DVD disc in this publication contains the audio for this bonus feature as described on the packaging.

We are in the process of remastering and remanufacturing a Blu-ray disc which will have the English narration/Robert Israel's orchestral score configuration for this particular bonus feature. If interested, we will make it available, by request, to customers who fill out our on-line Disc Replacement Form below.

Please complete the following form with as much of your original order information as possible (to verify your purchase) and we will contact you once the replacement discs have been manufactured and are ready for shipment.

http://earworminc.com/flicker/returns/
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Old 04-04-2012, 02:56 PM
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I think that Flicker Alley deserves kudos for being so proactive about fixing the issue. I received an email from them about the same time that I received the order.
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Old 04-05-2012, 05:42 AM
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LOL - Such a huge blunder made it past all the steps and got released.
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