Toshiba A35-sound stuttering?

[starstreak]

I tried using search but to little words so it didn't work.

I just got my A35 in the mail. Amazon box smashed, but the a35 box inside had no dents. It hooked up ok. HDMI. Put in my Transformers....WOW. Nice. Running 1080p/24.

BUT

I noticed I hear stutter on some sounds or music. The disk is clean. Is the player/disk defective?

[livingproof73]

Have you tried updating to the latest firmware?

[RichGardner]

Have you tried updating to the latest firmware?

Would the A35 already need a firmware update?

[starstreak]

Um no. I didn't think there would be one yet.

[livingproof73]

Not sure if this is what players shipped with, but this was released earlier this month


Firmware Update Information for Owners of Toshiba HD DVD Players: Models HD-A30, HD-A3, HD-D3, and HD-A35

Firmware Update Version: 1.1

Applicable Models: HD-A30, HD-A3, HD-D3, and HD-A35.

Overview: As part of our commitment to provide world-class service to our customers, Toshiba is supplying this firmware update for use by purchasers of Toshiba HD DVD Player models HD-A30, HD-A3, HD-D3, and HD-A35. This firmware update improves network connectivity for supporting the download of web-enabled network content associated with certain HD DVD discs, improves certain video and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.

Important Note: Certain HD DVD discs may contain or have the capability of downloading studio-provided, web-enabled network content. To minimize any potential compatibility and/or connectivity issues, before viewing such content, it is recommended that you perform the firmware update process to ensure that your HD DVD player is using the latest firmware version.

[starstreak]

I'll look for a long eithernet cord and hook up the box and see if I need the update.

[livingproof73]

I'll look for a long eithernet cord and hook up the box and see if I need the update.

The other way to do it is go to toshiba.com and download the firmware and burn the ISO to a blank cd-r

[AOD]

The other way to do it is go to toshiba.com and download the firmware and burn the ISO to a blank cd-r

That is the fastest and easiest way. I updated mine to 1.1/1.1 and it starts up faster than ever(30+/- sec.). By far faster than any other standalone HD DVD player out there.

Here you go. http://tacp.toshiba.com/tacpassets-i...ngfirmware.asp

[starstreak]

Thanks. I did the download. I had the sound skip once since the download, but I think it was me changing chapters, because it was skipping just after it came out of a chapter skip.

The download scared me. I didn't know my sony had a HDdvd in the drive when I started and the instructions said not to. Then of coure it does the count up to 35 to show its downlaoded, then it does the count up for the 4 steps. And on Step 4 it caused my power light to flash blue/red and did that for what seemed like 5-10mins. I thought it crashed. Luckly it shutdown and it now states 1.1.

Btw, if I try the download again it asks if I want to update 1.1 to 1.1. Is that normal? I said yes just to see what happens. All I get is a black screen untill I hit menu. Weird. I wish Toshiba put a bit more thought on device cueing to show what it wants us to do.