Toshiba XA2 HELP!!!!!!!!

[dachst8087]

I down loaded the firmware update 2.3. The download went ok , but when i turned the player back on it wont show a PICTURE or SOUND! I tried running the HDMI right to the TV and still no Picture or sound! Can anyone HELP!!!!!!!!!!!!!!

[Tcarcio]

Did you shut it down and let it reboot or unplug it and start over.

[Josh Z]

The current firmware for the XA2 is 2.5, not 2.3. If you downloaded over the ethernet connection, did you follow the instructions on Toshiba's web site?

http://www.tacp.com/tacpassets-image...d2firmware.asp

Firmware 2.5 has added steps to the download process that weren't needed previously.

Also, are you sure there was no disc in the player when you attempted the update?

[dachst8087]

sorry i ment 2.5 firmware. i downloaded it from toshiba websight onto a cd-r . I did the whole unplug thing and that crap. I have had a problem with it shutting down while watching a HD movie but never with a reg DVD

[dachst8087]

i tried hooking up the player to the tv with componet cables and all i get is a bunch of fast moving lines that you cant read. HELP!!!!!!!!!

[mrspeakers]

This sounds like your video output is at too high a frequency for your tv to properly synch to.

Do you have a DVI or HDMI input on the TV? If so, try that. If your TV only has component inputs, I doubt it's really HDTV capable.

You may want to contact Toshiba customer service. I bet they have a way to reduce the output resolution of the device without having access to a monitor to use the UI.

[Nadja]

Something similar happened to me, it turned out that I had inadvertently moved the "mode" switch on the front from 2 to 1. I'm no expert but it might be worth a trying moving yours over just to see.

[dachst8087]

i did the 2 to 1 thing and back again. Nothing! It workd fine till i did the 2.5 update! The Tv has a DVI hookup that i use tru my onyko 604. again i tried to hook it up with the componet cables and still nothing! my tv is a sony lcd HDTV 1080i

[m3rocket]

Try using the S-Video or Composite connection to a regular TV. Could be the mode settings are messed up, and it's outputting an incompatible HD signal (24fps?).

[dachst8087]

well i called toshiba and off goes my XA2 to the repaire shop! They said a few players had a problem with the 2.5 firmware upgrade. looks like mine was one!

[mrspeakers]

That is a major bummer. Did they say what caused it? 2.5 also has a bug with audio synch on 1080p/24. Seems like they rushed this release without enough QA.

That and the more complex install process seems to have caused a few problems.

[dachst8087]

ok so i sent it off today . Hopfuly it wont take to long to repair. Toshiba didnt say what may have caused the problem but they said it may have been caused buy the 2.5 upgrade. before the update it would just shut off while watching a HD DVD but never while watching a reg dvd. i have about 6 HD movies i havent watched yet . over all i have about 73 HD and 20 Blu Ray movies.

[dachst8087]

Well I got a call from Toshiba yesterday, Guess What??? My XA2 is a GONER! They cant fix it! Broken ,Busted, History!!! So being the Great Company they are they are sending me a NEW XA2!!!! Thats right a NEW XA2!!!! God Bless Toshiba!