I got The Tempest (new release from Disney) from Netflix, and all that happens is a screen with a Touchstone video logo pops up. I can't menu out, and none of the other buttons work (FF, chapter skip) work. The display counter advances, so it's not frozen, but that's it.

The title info says the playing clip is 24 minutes long. I only waited about a minute, but nothing happened. Did they really make a long clip to make the rental disc totally unwatchable?

I'm using an Oppo BDP83.