amazon b2g1

[Louisville Slugger]

So on 9/21 I get this:

Thank you for writing to us at Amazon.com.

I'm sorry that our promotional offer was not applied to your order

To correct this error, I've reduced the cost of your order by $59.95.

Rest assured that you will be charged for only $125.94 at time of shipment.

I hope this solution is satisfactory and apologize once again for this inconvenience.

Thank you for shopping at Amazon.com.

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Now today I get this:

Thank you for contacting us at Amazon.com.

I’m sorry for any misunderstanding and disappointment you might have with this order.

I have checked the promotional offer and regret to inform that, your order did not meet all of the qualifications specified for this promotion Buy 2 Get 1 Free.

Please note that the following Blu-ray DVD’s are only eligible for the offer as mentioned on our website.

ASIN ITEM NAME

B00147F8Z0 Aliens vs. Predator: Requiem [Blu-ray] B000W4HIXG Die Hard 2 - Die Harder [Blu-ray] B000MGB6LO Ice Age [Blu-ray] B0016MOWOQ Batman: The Movie [Blu-ray] B000WC39SG A Bridge Too Far [Blu-Ray] B000XSWVFQ Man On Fire [Blu-ray] B000ICLRIY The Transporter (Blu-Ray) B000K0YLLY AVP - Alien Vs. Predator [Blu-ray]
B0012GVKW8 Predator [Blu-ray]
B000VD5I8K Mr. Brooks [Blu-ray]
B000W4HIX6 Die Hard [Blu-ray]
B0012GVKVY I, Robot [Blu-ray]
B000WMA6QO Rescue Dawn [Blu-ray]
B00158K0RY The Longest Day [Blu-ray]
B000MGB6MS Hoosiers [Blu-ray]
B00158K0S8 Patton [Blu-ray]
B000WC39RW Battle of Britain (1969) [Blu-Ray] B0016MOWP0 Point Break [Blu-ray] B0012U9IPK Hitman (2007) [Blu-ray] B000ICLRIE Kingdom of Heaven (Director's Cut) [Blu-ray] B0014BQQYS Butch Cassidy and the Sundance Kid [Blu-ray]
B000VD5I94 Robocop [Blu-ray]
B000ICLRHK Speed (Blu-ray)
B000WQWPKA Independence Day [Blu-ray]
B00000F214 The Usual Suspects [Blu-ray]
B00158K0UQ The Sand Pebbles [Blu-ray]
B000JSI7DK Rocky [Blu-ray]
B000KX0HIC Flyboys [Blu-Ray]
B000VNMMQ6 Live Free or Die Hard [Blu-ray] B000F9RB9Y The Terminator [Blu-ray]
B000VDDWE2 The Day After Tomorrow [Blu-ray] B000NIVJEU Eragon [Blu-ray] B000VDDWDS Master and Commander: The Far Side of the World [Blu-ray] B000W4HIXQ Die Hard With a Vengeance [Blu-ray] B000NOKJBS Night at the Museum [Blu-ray] B000VDDWDI Edward Scissorhands [Blu-ray]

For your convenience, I’ve pasted the link below;

http://www.amazon.com/gp/feature.htm...cId=1000272741

I understand this might disappoint you, but I hope you will understand this was not intentional.

If you do not wish to keep the order without the promotion being applied, I suggest you to refuse it upon arrival or return it once you receive. You can use the pre-paid return label which can be printed from our Online Returns Center.

For your convenience, I've pasted the link below which help you print the return label.

http://www.amazon.com/returns

Please be informed, we are planning a variety of special discounts and other promotional offers in future, I hope you'll be able to take advantage of our future promotions.

I encourage you to check back on our web site in the coming few weeks. Any special offers will be advertised throughout our web site. Please be assured that we value all of our customers highly, and we appreciate your loyalty

Further, please be informed, these restrictions may vary with individual promotional offers, so I also recommend reading the "fine print" details for any future promotional offer you wish to redeem.

Also, you may cancel all your unshipped items online by following these steps:

1. Click the "Your Account" link at the top of our web site.

2. Click the link that says "Cancel orders."

3. Sign in with your e-mail address and password.

4. Click the "View or change order" button on the relevant order.

5. Click the button that says "Need to cancel an item?"

6. Click the checkbox next to "Cancel 1 item" for any items you'd like to cancel.

7. Click the "Cancel checked items" button.

You'll receive an e-mail confirmation of your cancellation.

If you need any further assistance, you can write to us using the link below;

http://www.amazon.com/help

Thanks again for your understanding and cooperation. I hope you will give us a chance to serve you again in the future.

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

My order still says Price not available (Before shipping, we'll e-mail the price to you for your approval.) on the one they took off. Does that mean they're not going to give me the one movie free? I did send numerous e-mails trying to get them to take one movie off last weekend so maybe this rep didn't know I was already helped hence the “Please note: this e-mail was sent from an address that cannot accept incoming e-mail.”

I don't know if I should cancel or not. This is my order with pre-orders. I have a feeling this e-mail is just a refusal of one of my numerous e-mails I've sent. If they were going to change my order I would have seen the price instead of "Price not available (Before shipping, we'll e-mail the price to you for your approval.)"

[indenturedthinker]

Same thing happened here Slugger. I'm not too worried about it but was concerned when I saw a few Amazon Customer Service e-mails in my inbox, at first.

[signal12]

If it says "price not available" yada yada, then it is $0.00. I just got off the phone with a rep who accepted the deal and that is what mine changed to.

I have 4 now with that on it.

[D Rock]

I received the same email...when I went to my order to cancel it I noticed that my lowest priced item Band of Brothers had been changed to "Price not available (Before shipping, we'll e-mail the price to you for your approval.)" I noticed the price had been deducted from my total.

I have the feeling they removed the price from my total to appease me for now and when it ships they will add it back...we'll see come November.

[wormraper]

Originally Posted by D Rock

I received the same email...when I went to my order to cancel it I noticed that my lowest priced item had been changed to "Price not available (Before shipping, we'll e-mail the price to you for your approval.)" I noticed the price had been deducted from my total.

I have the feeling they removed the price from my total to appease me for now and when it ships they will add it back...

they legally can't do that. That's bait and switch to the nth degree. What happened is that two different agents handled this. Especially if you sent more than 1 email. 1 denied you, 1 went in and changed it to zero

[Louisville Slugger]

Thanks! Man I don't know what I would do without you guys,

[indenturedthinker]

Today is my last day of Prime and I tried a few more "glitch" sale orders. I'm probably, clinically insane. I would typically renew Prime but was a little upset about the post-price order guarantee removal. Maybe, I'll renew in a year or so.

Thanks again, everyone. You've helped me save quite a bit of money!

[wormraper]

Got in for one last time.

got

Transformers
Nightmare B4 Xmas
Sleeping beauty

my first email to them was rejected

the second took off Sleeping Beauty

so $47.94 for all 3. Not bad at all

[FLskydiver]

Originally Posted by nyc20012001

Man I'm going to put Amazon out of business by asking for a free blu-ray . Also equating strong-armed robbery to continuing to ask for a promotion that was never intended is no way one in the same . Geez are you the Amazon Security Monitor?

Strong-armed robbery? My mention of the knife was in reference to the lowlifes who take movies off store shelves and slash through the plastic security seals to slip out the discs, which they then stash in their pants for a "five-finger" discount.

Taking advantage of Amazon's extremely friendly, trusting, and eager-to-please customer service crew and policies to "score some bargains" you KNOW were never intended is EXACTLY the same sort of thing.

Turning these "deals" over for profit by reselling them is even more amoral.

If stealing is wrong in any case, it is wrong in every case. The fact that Amazon is a big, big company doesn't make your standard lowlife thief into a noble Robin Hood when he manages to steal something from them. He's still just a lowlife thief.

Using that logic, one could argue that it would be OK for someone just starting out collecting blu's to steal a few from you - since you have such a rich collection anyway your probably wouldn't miss them. But I'm guessing you wouldn't feel that way if someone came into your house a took a dozen.

Originally Posted by RockyTop1

I read about the sale online, tried it once or twice, never received any type of email from amazon. Want to try again? Maybe you could have me go after a BB employee with the knife this time?

Yeah, you heard about an offer online, and Amazon was nice enough to honor it for you - even though you never were the recipient of the offer. And to reward the company for it's superior customer service, you decide to try and rip them off again??

[rmmil978]

The bottom line to all of this, is that a big company made a mistake, and then corrected their mistake. It happens all the time with every retailer. At my store we get emails all the time about mistakes in ad flyer's and various promotions, which we try to address immediately and do right by our customers.
I believe that Amazon did their best to do right by us, but those of you who continue to hound them with emails upon emails to get in on a few more free blu rays are really abusing the system. Amazon probably has hundreds of customer reps and they aren't all aware of what one does or another, so yes if you get rejected by one you might well not by another. It is no different than trying to return something at Best Buy that you clearly shouldn't be able to, getting rejected, and so walking into another and trying to do it there too. Odds are you won't get it done their either, but maybe, MAYBE you'll get lucky and the customer rep knows you, or thinks you are attractive, or had a lousy day and wants to get back at their boss, or doesn't want to deal with being screamed at, and so they go against company policy and let it slide. Just like at Amazon, I'm sure these customer reps know full well the policy, but maybe they have a unsteady grasp of the English language, or they think by appeasing you it will help their company reputation in the long run. So yes, go ahead and whine, whine, whine until you get a $20 item for free....but in the end how do you feel about your self to go to such great lengths to rip off a well-meaning company for that $20?

[snakeeater69]

^^ So you suggesting this get closed. I think it's is about time it gets closed.

[strife1013]

nothing good, thanks though

[petro]

Like the presidential debate today....whining, ranting and preaching.
Enough already! It's over.....this thread should be closed for once and all.

[Iggytx]

-----Fin-----